RETURNS

Correct sizing, signs of wear and clear pictures are given to ensure satisfaction of purchase. Every item is checked on it’s quality and correct measurements can be found in the description. If you have doubts about a certain item, please contact us, we can help you make the right decision.

RETURNING VINTAGE

In case of returning secondhand goods you’ll receive a giftcard (store credit) of the total order amount including shipping costs (In case of partial return, shipping costs will not be refunded). Vouchers are valid indefinitely and can be used for all products on the site. You can use your credit more than once. We will automatically refill your voucher amount. Please not that ROV is not responsible for lost packages.

RETURNING NEW GOODS

New products can be returned within 14 days. The total amount (includes shipping) will be refunded within 5 business days after receiving the package.